You are an e-marketing
professional who has been tasked with formulating a marketing plan that
integrates all channels of the marketing mix to achieve the business
goals. What can you do to create a synergistic effect in integrating
the Internet channel and the traditional channels for increasing
customer acquisition, customer conversion, customer retention,
and customer value growth?
To start, the channels of a Marketing Mix are often associated
with the four P’s of marketing; Price, Product, Promotion, and Place. Here is a
great place to start a good marketing plan with reasonable list of business
goals. Next, what the heck is a synergistic effect? Well if we goggle synergistic
we find that it means: “pertaining to, characteristic
of, or resembling synergy: a synergistic effect” (Dictionary.com, 2015). So we
need to put together many tools to integrate the internet channels and the traditional
channels of marketing to increase customer acquisition, conversion, retention,
and value growth.
To
create a marketing plan that includes all the marketing channels of the
marketing mix to achieve the business goals. We need to use the tools of the
trait to create this mix and achieve the goals. Word of mouth, television and
radio, billboards, and direct mail are a few of the traditional tools to integrate
with the internet tools such as e-mail, blogs, video chats, and pictures to
create the ultimate marketing mix. Each of these tools alone is not enough to meet
the goals we need to create a successful marketing plan and achieve the
business goals set. But, if we utilize many of these tools we can create a complementary
marketing plan that reaches so many more and achieves the business goals. Using
these channels for increasing customer acquisition,
conversion, retention, and customer value growth are all easily
accomplished with these tools. When used properly and with the right targets
and finding the appropriate market to utilize, there is no doubt that you will
be able to draw in the customers and create the integrated marketing plan that works
for the customer.
Reference:
Dictionary.com (2015). Dictionary.
synergistic. Retrieved from http://dictionary.reference.com/browse/synergistic
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